Natalie Catalano
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I'm changing my review to 3 stars after 20 days of playing... I still like the game itself, but there is one big issue. No save data. My phone updated about a week or so ago and I'd lost this game and my others. I was 300+ levels in and had to start over. I contacted support and they were quick to respond, which was great, but there was no getting my progress back. But, the game does save if you've paid for anything. Also there's no directions for nee stuff after level 300 for some reason...
66 people found this review helpful
Kooapps Games | Fun Arcade and Casual Action Games
March 8, 2022
Hi Natalie, thank you for your feedback! We are constantly updating our game to meet our player's expectations. May we know how we can improve the game? Please send us a message in-game. We're happy to assist!
A Google user
I really like this game a lot; in a market oversaturated with Homescapes-esque games, this one does some unique and interesting things that make it worth playing. Things like the introductions of family members and the unique layout of the house are great. I'm also glad that there's no ridiculous subplot events you have to waste your stars on. Unfortunately there's a pretty major glitch where choosing to redecorate locks the rooms into a random design; it wont save new choices. Hoping for a fix.
41 people found this review helpful
Kooapps Games | Fun Arcade and Casual Action Games
October 9, 2019
Hello! Thank you for your feedback. We appreciate that you like our game. We will forward this to the team to investigate further, may we ask you to message our in-game support to get more information about this? We hope to hear from you. Thank you for playing Pocket Family!
A Google user
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LOTS of clipping issues. Some decorations are impossible to change because the selectable area is blocked. A painting overhangs into the windows, a window's image overlays the wall and blocks out a plant and lamp and is unchangeable. An arcade cabinet disappeared entirely. Game play needs work, it leaves you in a bind because it drops colors which can't be matched and you end up chewing through your lives or your power up and you still don't pass after days of attempts. Stuck on level 127.
12 people found this review helpful
Kooapps Games | Fun Arcade and Casual Action Games
May 18, 2019
Hello Melissa! We've been receiving similar complains about these issues and we're currently looking into it. Kindly contact us through the app so we can give you coins in return for this honest review. Thank you for playing Pocket Family!